If you need to reschedule or cancel your appointment, please call us at (760) 722-2330. We have reserved your appointment especially for you and we would appreciate your understanding of our therapists time. Should you need to cancel in less than 24 hours, we will make every effort to fill your appointment slot. If we are unable, you will be subject to a 50% service fee.

We encourage you to arrive 10-15 minutes prior to your scheduled appointment time to allow for a leisurely check-in and consultation. We will do our best to accommodate late arrivals. However, a late arrival may require a reduced appointment time, at scheduled price, with respect to the guests that are scheduled for you. Health Concerns Guests with medical conditions are advised to consult their doctors prior to booking any spa services.

Massage World reserves the right to discontinue a service for any reason to ensure the safety of all parties.

Payments and Gratuity

As payment for spa services or retail, we currently accept Visa, Mastercard, American Express, Discover Card, and cash.

Our staff works hard to help you achieve a higher state of peace and happiness. While gratuity is optional and at your discretion, it is kindly accepted. Envelopes are provided at the front desk at checkout or gratuities may be added to your credit card charge. Massage World reserves the right to modify, discontinue, or raise prices on certain treatments without prior notification to ensure that maximum standards of service and quality are met. If you have any questions, please message or call us.